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Terms of Service

Last updated: October 15, 2026

By accessing or using The Flip Ledger Rentals ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

1. Use of the Service

The Flip Ledger Rentals is a property-management application for landlords and real estate investors. It provides property and expense tracking, tenant and applicant records, rental applications and tenant-screening document collection, lease and document e-signing, jurisdiction-aware legal-notice generation (the Legal Center), reminders, reporting, optional rent collection, an optional AI receptionist, and related features. The Service is a record-keeping and productivity aid — it does not provide legal, tax, accounting, financial, or brokerage-compliance advice, and it is not a law firm or a tenant-screening company. You must be at least 18 years old to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

2. Subscriptions and Billing

The Flip Ledger Rentals offers paid subscription plans (Starter, Plus, Pro, and Pro Plus). All subscriptions include a 14-day free trial. After the trial period, your account will be charged based on your selected plan. Payments are processed securely through Stripe. You may cancel your subscription at any time from your account settings.

Subscription fees are billed in advance on a monthly or annual basis. We reserve the right to change pricing with 30 days notice to active subscribers.

If you enable rent collection, tenant rent payments are processed through Stripe and paid to your own connected Stripe account. You are the recipient of those funds and are solely responsible for your Stripe account, for compliance with applicable payment and money-handling laws, and for any tax obligations arising from collecting rent. Rent collection is subject to Stripe's Connected Account Agreement. The Flip Ledger LLC is not a party to the rental payment between you and your tenant and is not responsible for those funds.

3. Cancellation Policy

We offer a 14-day free trial so you can evaluate the Service before being charged. After the trial period, we do not offer refunds for partial subscription periods. If you believe you were charged in error, contact us within 7 days at theflipledgerrentals@gmail.com and we will review your case.

4. Your Data

You retain ownership of all data you enter into the Service. We do not sell your data to third parties. You may export your data at any time using the CSV export feature. Upon account cancellation, your data will be retained for up to 30 days before permanent deletion, except information we must retain for legal, tax, or accounting compliance.

5. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the Service
  • Upload malicious code, viruses, or harmful content
  • Reverse engineer or copy any part of the Service
  • Share your account credentials with others

6. Screening, Fair Housing, and Applicant Compliance

The Service lets you collect rental applications and applicant-provided screening reports. You are solely responsible for compliance with the Fair Credit Reporting Act (including any adverse-action notices), the Fair Housing Act, and all applicable federal, state, and local screening, criminal-history, and tenant-selection laws in the jurisdictions where you operate. The Service does not obtain screening reports for you, does not make approve/deny recommendations, and does not verify applicant information. Screening decisions are yours alone.

7. Legal Center and Notices

The Legal Center generates jurisdiction-aware notices and documents from templates and rule data. The Flip Ledger Rentals is not a law firm and does not provide legal advice. Notice periods, deadlines, and wording are provided as aids only; you must confirm current legal requirements with a licensed attorney before serving any notice or document. You use and serve generated documents at your own risk.

8. AI Features

Some features use AI. AI-generated content, including application summaries, is a drafting/recap aid you must review before relying on it, and we do not guarantee its accuracy. If you enable the AI Receptionist, it connects to your own third-party provider using your own account, calls may be recorded and transcribed, and you are solely responsible for compliance with all applicable call-recording and consent laws in the jurisdictions where you and your callers are located, including all-party-consent states.

9. Disclaimers

The Flip Ledger Rentals is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted or error-free. The financial tracking features are for informational purposes only and do not constitute financial, tax, or legal advice. Always consult a qualified professional for financial decisions.

10. Limitation of Liability

To the maximum extent permitted by law, The Flip Ledger LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.

11. Termination

We reserve the right to suspend or terminate your account if you violate these Terms. You may cancel your account at any time. Upon termination, your right to use the Service will immediately cease.

12. Changes to Terms

We may update these Terms from time to time. We will notify you by email or in-app notice. Continued use of the Service after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

14. Contact

Questions about these Terms? Contact us at theflipledgerrentals@gmail.com